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Frequently Asked Questions

Q.Do I need to be registered with Chetak Travels Online to book tickets?

No. It is optional. You can book tickets without registering with us. However, if you wish to register with us, you are most welcome.

Q. How do I register with Chetak Travels Online ?

It’s easy. Just click on the Register link and fill in your details.

Q. What are the benefits of choosing Chetak Travels Online?

Chetak Travels Online gives you the chance to avail best of deals on Car, Bus & Coach Rental, Holiday Packages, Hotels Booking and much more.

Q. What do I do when I need assistance?

You can email your queries to our customer support team at info@chetaktravelsindia.com and we will get back to you within 1 day of your inquiry during the working days. You can also call us on +91 94141 63289.

Q. What is CVV number on my credit card?

Card Verification Number (CVV). This Security Code is an important new security feature established by credit card companies in an attempt to further reduce the risk of Internet fraud. This number never appears on sales receipts or billing statements and it is only found on the card itself. The card holder is required to enter the code number at the time of the transaction to verify that the card is in their possession.

Q. How should I re-confirm or verify my Reservation/Booking?

To verify or re-confirm that your reservation/booking was made, you can contact our Customer Support Team at support@chetaktravelsindia.com. You can also call us on +91 94141 63289.

Q. What are the valid travel documents required at time of travel?

Please carry your e-ticket print out along with a valid Photo Identification Proof (Indian nationals). Foreigners may be required to produce PASSPORT or a copy of the RESIDENT PERMIT on request, at the time of check-in.


  • Valid Passport
  • Valid Driving License
  • Election Photo Identification Card
  • Photo Credit Card
  • PAN Card
  • Photo Identification Card issued by Government.